Shipping policy

Every cheesecake is handcrafted fresh to order.

Production times vary depending on order volume.

Estimated preparation:

  • 2–5 business days
  • Large wholesale orders may require additional time.

Customers will receive tracking information once an order has shipped.

Costello Bakehouse is not responsible for delays caused by:

  • Shipping carriers
  • Weather
  • Natural disasters
  • Incorrect shipping addresses supplied by customers

Customers are responsible for ensuring someone is available to receive refrigerated deliveries when applicable.

Once a package has been delivered by the carrier, Costello Bakehouse is not responsible for theft, loss, or spoilage resulting from delayed retrieval.